Sales order invoicing posting to wrong GL

ETA - Sage 100 2017 is system.

New controller started about the time the issue has appeared.  We have one GL sales tax acct. - 1425-00.  Sales Tax for one branch is now being posted into 1425-01, instead of 1425-00, when sales orders are invoiced.  Division maintenance is correct for where it should be driving.  What utility or maintenance item am I missing to fix where the sales tax is driving to?

TIA!!

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  • 0 in reply to Kevin M

    We have two physical business locations in one state, different counties.  Most of the time we do delineate costing, invoicing, etc. by -01 or -03 for the location.  but sales tax accrual has always dropped into the one acct.
    I swear there has to have been a setting changed, but we can't find it

  • 0 in reply to Fleagle

    Those types of segment substitution work only if the GL account exists for the segment.  It could be that someone simply created that record in GL_Account... not that a setting was changed.

    Perhaps create a test company, and in the test company use the GL change account utility to merge the -01 account into the -00 account.  Then try again (when the -01 account does not exist).  If the test works, you have your answer.  If it doesn't work: no harm done (because you used a test company).

  • 0 in reply to Kevin M

    why do I always forget the test company option.  I will try that later today.  Thank you!!