We created an invoice through sales order and charged tax. The customer just sent us a payment along with a sales exemption form. Now I need to reverse the sales tax on the invoice. How do I do this?
It depends on the transaction trail you want to leave behind. Two thoughts:
Credit a credit memo, add a misc charge line that is nontaxable and then a misc charge line for the same amount but negative but taxable. This way you will only see a negative taxable amount and the lines…
Credit a credit memo, add a misc charge line that is nontaxable and then a misc charge line for the same amount but negative but taxable. This way you will only see a negative taxable amount and the lines will show a zero (0) total
Credit a credit memo, add a misc charge line that is nontaxable and then a misc charge line for the same amount but negative but taxable. This way you will only see a negative taxable amount and the lines will show a zero (0) total
Thank you!
*Community Hub is the new name for Sage City