Customer short paid with an invoice. How can I adjust the amount? The remaining amount is sitting on the aging? We use AR cash receipt to book payments.
Small amounts typically get zeroed out using a discount amount during the Cash Receipt.
Writing off amounts later, you can use a zero dollar cash receipt, one line for the invoice, with a second GL line to offset the amount against an account of your choosing.
Choose whatever GL account indicated by your CPA.
Create a new deposit, but set 0 as the amount. Then enter a transaction, with the lines as I described (with a GL line as the offsetting amount from what you post against the invoice).
