AR PEP & IM_AliasItem

Have a client that is on an old version Sage 100c Std v2016. The keep their UPCS in IM_AliasItem and whenever the do the AR period end processing this file is completely erased and we have to restore it from a backup. Anyone ever experience this? Thank you.

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  • The only possible way I could see this happening is if the Aliases were "Customer" type (not General / Vendor), and those customers were set to being Temporary (not Active / Inactive).  In that case, the temporary customers could be purged during period / year end, along with all associated data.

    Otherwise, it must be a customization / enhancement doing this, or some kind of data corruption in the file (where the temp customer purge is removing more data than it should...).

  • in reply to Kevin M

    Thank you. I did check and the types are mostly general and a few for vendor, but no customer. I'm going to do more testing and try in a test company, etc. Appreciate the feedback and will post updates if I have any.

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  • in reply to Kevin M

    Thank you. I did check and the types are mostly general and a few for vendor, but no customer. I'm going to do more testing and try in a test company, etc. Appreciate the feedback and will post updates if I have any.

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