Hi,
An invoice was created, and a payment was made towards that invoice zeroing it out. On a later date, we do a Credit memo to the account as a refund, how do I get the account balance back to $0.00? as opposed to a credit on the account?
Hi,
An invoice was created, and a payment was made towards that invoice zeroing it out. On a later date, we do a Credit memo to the account as a refund, how do I get the account balance back to $0.00? as opposed to a credit on the account?
One side of the CR is the AR control account, and the other is the bank code's GL account. The only way to affect a different GL account is to add a GL line to one of the payments.
As with any system, there are many ways to accomplish the same thing. While someone else might have a different suggestion than mine, I can't imagine anything being easier than just treating the refund…
*Community Hub is the new name for Sage City