• Open Credit Memo

    Hi, An invoice was created, and a payment was made towards that invoice zeroing it out. On a later date, we do a Credit memo to the account as a refund, how do I get the account balance back to $0.00? as opposed to a credit on the account?
  • How can I produce an AR Aging report that ONLY shows customers that are delinquent?

    How can I produce an A/R Aging report that ONLY shows customers that are delinquent? Thanks!
  • National Accounts and Aging Selection

    Have a question re: AR National Accounts: When running an aging, and we enter a Customer Number value for the parent company, will we get an aging for the Parent Company and all it's subisidiaries? i.e. in the selection grid, does customer number =…
  • Aging Categories not being updated before invoice printing (random occurrences)

    We are having an issue where the latest payment of a customer is not being reflected in a printed invoice. This issue only happens on very rare occasions, and we do not receive any errors or notifications before it happens. Below are a few observations…
  • A/R clearing positive & negative amts

    I have 1 customer but they have 2 accounts with us. One account shows a positive amount of $650 while the other is -$650. How do I journalize these to cancel each one out and take off my A/R aging?
  • Is there a way besides using Visual Integrator to upload payment into AR Cash Receipts?

    Uploading payments into Cash Receipts without using Visual Integrator.
  • Accounts Receivable credit hold

    Is there a report that will provide a list of all customers on credit hold?
  • Changing Aging Buckets Anything to watch for?

    We ran into the problem where we have a customer with $1.5M in 1-29 days late invoices but this doesn't show up in Customer Maintenance because we have the default 30/60/90/120 days buckets. I'm planning on testing this weekend changing the buckets…