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Hi,
An invoice was created, and a payment was made towards that invoice zeroing it out. On a later date, we do a Credit memo to the account as a refund, how do I get the account balance back to $0.00? as opposed to a credit on the account?
Have a question re: AR National Accounts:
When running an aging, and we enter a Customer Number value for the parent company, will we get an aging for the Parent Company and all it's subisidiaries? i.e. in the selection grid, does customer number =…
We are having an issue where the latest payment of a customer is not being reflected in a printed invoice. This issue only happens on very rare occasions, and we do not receive any errors or notifications before it happens.
Below are a few observations…
I have 1 customer but they have 2 accounts with us. One account shows a positive amount of $650 while the other is -$650. How do I journalize these to cancel each one out and take off my A/R aging?
We ran into the problem where we have a customer with $1.5M in 1-29 days late invoices but this doesn't show up in Customer Maintenance because we have the default 30/60/90/120 days buckets.
I'm planning on testing this weekend changing the buckets…