AR Invoice Adjustment miscellaneous items only?

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I am trying to do an invoice adjustment (item was not priced correctly), and am trying to follow these steps:

https://www.erpvar.com/blog/bid/89141/In-Sage-100-ERP-how-do-I-do-an-adjusting-invoice-entry-and-when

However, when I enter the itemcode that needs to be adjusted it asks me "Is this a new miscellaneous item code"

when I click No, it does not add the original itemcode to a new line.

Is there a setting that causing it to only allow me to use miscellaneous item codes in an adjustment? The how-to I'm following suggests I should be able to use the original item code.

Sage 100 2018 Premium

Parents Reply
  • 0 in reply to Kevin M

    Do you typically create a credit memo to zero out the previous invoice & create a new invoice or just create a credit memo for the difference?

    For example, I have 10 customers that we need to correct. Some of them have 5 line items on the original invoice and some of them have 50. Only 1 of the line items in each of those previous invoices is wrong.

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