AP Check selection displays duplicate phantom invoice

SOLVED

Sage 100 2021 PU3 Advanced.

After selecting vendor invoices for payment, then going into the check maintenance window, duplicate invoices display. However, the invoices are only entered / posted once. If the phantom invoice is not removed from the check maintenance screen, the total of the check is the sum of all invoices including the phantom invoice. Therefore, double paying vendors.

After removing the phantom invoice and going into the vendor inquiry, the "duplicate" (phantom) invoice is not found. The duplication only happens at the time of payment selection and are seen in the maintenance window.

Has anyone experienced this?

We are not sure if it is a bug or a corrupt table / file. 

Note: This was also happening on 2021 PU2.

Thank you!

Parents Reply
  • 0 in reply to Bvulliamy

    Thank you for your response. Before running a payment selection, I checked to be sure the check files were empty. I ran a selection, but could not get it to duplicate. Client states this is random. Its never the same vendor nor invoice(s). I have requested that the next time this happens, they need to get me on their system.

    Hoping this isn't some kind of virus or malware on the server.

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