Bank feed setup

SOLVED

I get a blank white screen during Bank feed setup after selecting my bank, and clicking the Sign in button.  I get a brief blue rotating (waiting circle) then nothing.

I've tried going through the knowledge base article at Blank white screen appears when starting Sage 100 Advanced or Premium; or a screen flashes, then closes, but I am not getting anywhere.

Anybody else fix this problem?

Thanks,

Brandan

Sage 100 2020