1. What do I do if a customer short pays freight?
2. How do I write off the amount not paid?
3. Do I need to associate something with a GL account?
Thanks!
There are a few options, but I just usually offset the GL account used for freight when I do the Cash Receipt.
Clear the entire invoice and do a GL distribution for the neg balance.
You can also do a Credit Memo if you want.
Joe
when you enter the amount in the cash deposit line, do you put in the amount of the check or the amount of the invoice, including the freight that was not paid?
I think I figured it out. I see now that I can change the Invoice No field to GL Account.
*Community Hub is the new name for Sage City