• Period End - multiple years need to be closed

    I have a situation where Period End Processing has NOT been done in over 10 years. I am trying to get things cleaned up. Is there a way to close multiple years without having to close out each module for each period for over 10 years? That would be 120…
  • AR Customer Statements Issue

    AR Customer Statements are printing / pdf / paperless delivering blank pages. There is a documented "work around" for printing to do a crystal suppression formula... but that does not stop the "pdf all" or other paperless output options from doing blank…
  • Period End Processing

    Looking for a definition of what happens during period in all modules. Which files are purged, what files are changed, etc. Where can I find that? I looked on Sage's KB and found it for AP, but no other modules. Thank you!
  • Credit Rebates to Customers

    We are running a program were the customer at the end of the month receives a rebate on how many systems they sell. We have been putting this in as a credit on the customers account. Now that we have a fair amount of customers on this program we have…
  • Lock down ability to re-open a closed period

    What is the best way to set up permissions so once a period is locked, only specific people can re-open? I've been told I have to restrict access (or modify) to Set up Options. So I'd have to restrict/ modify Set up Options for GL, AP, and AR. Is this…
  • Year End and Data

    Hello, I have been searching for and can't seem to find the information that I am looking for. My question is, what exactly does Year End Processing do to the data inside of SAGE? Does this make it so that fields can no longer be changed in that fiscal…
  • Closing multiple periods at a time.

    Hello, I am newly working as the administrator for SAGE, and have a question about closing multiple periods at a time. Our company currently has the current period set to a time two years ago, and I am currently in the process of helping them catch…
  • Error Running Period Ending For AP

    I am having an issue with trying to run the period ending for accounts payable. I was having this issue back in April 2014, but our support people fixed it, but it only worked successfully for a few months. Now the same message is re-occurring and will…
  • period ending

    I have mistakenly closed the PO period prematurely (close Oct on Oct 9th!). I try to "reopen" the period by changing the setup options and bringing the month back. I am hoping that everything can be processed smoothly for the rest of Oct. I assume…
  • Does re-opening Sub-ledgers and GL Accounting Periods lead to corrupt or inaccurate data, or is the system designed to work this way?

    Our fiscal year has ended and in reviewing the detail GL I have found that sales from the previous fiscal year were updated to the current fiscal year, due to a date error. All sub-ledgers have been closed, and the G/L has also been closed for the last…
  • Reverse Period End

    Hi is there any way to reverse a Period End? I closed the month (and I think the year as well) last night thinking it was the last day of the month and obviously today is the last day of the month. So now I have a day's worth of work to update to the…