• Bank Code Maintenance Tracking Changes by user

    We need to be able to track who is making changes to a bank code in the bank code maintenance module. We are currently able to track when a change is made. Is this possible or would it require a custom script to do?
  • AR Customer Memos

    We have an active Customer Service department who use AR Customer Memos to record info about customers. Sometimes (can't replicate) they will "Accept" a memo, only to find when they re-open the memo, their notes have disappeared. Not all notes, just the…
  • Difference Between A/P Trial Balance Report & G/L Detail

    I have a difference between my A/P Trial Balance report and my A/P G/L detail as of 7/31/16. I've identified the difference as an A/P batch was posted on 8/1 - this batch includes employee insurance invoices (group health, etc.) that are truly August…
  • Accounts Payable

    What is the fix for when you go to pay an invoice (which shows a balance) and you get the message it has already been paid??
  • Sales Order already exists

    Sage 2014 Client deleted some old Sales Orders, Go to Sales Order History, they do not exist. Sales Order entry and enter the number and it says Sales Order is already used. Do you want to continue? If they say yes, they can enter a new Sales Order…
  • I have a new user and when the user enters something in the Accounts Payable - Invoice Data Entry, it is not showing up in Invoice Register Module

    Need help with Invoice Data Entry and Invoice Register Module for one user.