We are relatively new to SAGE. I am starting to train my employees on shipping and we simply do not know what to do. Please help.


In Package #1: 2 of the 3 components of Item #2500 are packed.



Package #2 contains the last component of Item #2500



Package #3 contains all of the components of the other (2) kits - Item 58003-S and 3500



At this point, all items are picked but the shipping screen shows (3) items that need to be picked.

This is either a misconfiguration or a bug, correct?


When I go to the invoice screen, the total is $0.00 because SAGE has not figured out that all components being shipped means the items was shipped.

I could just say that all of the items that are not showed as shipped are shipped, but then they all get put in Box #3 even though components are actually spread across different boxes. When someone goes back to look at contents of boxes, it would be confusing as to what is actually in each box which defeats the purpose of the reason we want to use this shipping screen.

How do we resolve this issue? Please help.