We are a product distributor an are constantly purchasing and shipping products. My job is to expedite the order. Our orders are sent by
email and while we insist on a confirmation, in most cases we do not receive one.
My first task is to fetch the printed hardcopy of the PO and call the vendor to verify they have the order, check pricing, etc.
My next task is to update the items that have been backordered for our sales department.... well this is where I think I may be missing
something. Based on the reports I have found, I print Sales Order/Reports/Back Order Report, sorted by either item or customer number.
Now I have an item number to follow up on, I use Item Maintenance/History. then click the vendor rcpt button to tell who we purchased
from. I then start a handwritten list for that vendor, because as I go through the list, I will find several items from the same vendor.
I then phone each vendor for an update on the shipping of our order.
There must be a more intuitive way to do this. Thanks in advance for any help. Gregory
