How to use delete and change customers utility

Yes, however, I cannot access. I get a message that our Business Care plan may not be active. Is there no other way? I will talk to our IT Manager to determine why our Business Care plan is inactive but unsure why I cannot access because of this issue.

Open the screen and click the ? button in the lower right corner of the panel to see the help file entry.

There is no ? button on that screen

Thanks Kevin. I did not realize you were talking about the window in Sage. I just wanted