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Wayne Schulz

Is Vineyardsoft / Sage Alerts Still In Business?

SOLVED
Posted By

I've submitted one ticket, left two voicemails and their online documentation indicates an 8-hour call back for setup issues. I've yet to hear anything or speak to a real person ( it all goes through voicemail or online ticketing ). Is this company still around? 

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  • +1
    verified answer

    YES!! We are very much alive and well (and just about to release the browser-based v10). Our "going dark" was due to a multi-systems crash which disabled a lot -- including email access for a while. But -- we are 90% back and ready to assist as needed. Feel free to reach out to me ([email protected] is best) or to our Tech Support folks using the Support form at vineyardsoft.com. 

Reply
  • +1
    verified answer

    YES!! We are very much alive and well (and just about to release the browser-based v10). Our "going dark" was due to a multi-systems crash which disabled a lot -- including email access for a while. But -- we are 90% back and ready to assist as needed. Feel free to reach out to me ([email protected] is best) or to our Tech Support folks using the Support form at vineyardsoft.com. 

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