Invoice Printing Problem - Printer Selection Grayed out

SOLVED

A unique printing problem just occurred.  

We have multiple companies set up.   For one of them, all of a sudden we cannot print invoices.  The printer selection drop down is grayed out.  It is set to a printer that is not at the location of the company.  (It is a remote desktop server so there are many printers set up for multiple locations).   Also, the Print Preview button is grayed out.

They can print from all other screens in Sage.  They can print from other programs (email, etc.)  But this occurs on the S/O Invoice Printing screen.   This just started occurring yesterday.  Up to then, no problem.   All other companies can print invoices, and print preview and change printers work without issue.

Here is a screen shot from the user.  Sorry for the low quality but at least you have as idea what we are seeing