My organization has been running Sage 100 ERP for nearly 7 years (currently on the 2017 release), and by and large it's been good and suites our needs. But still, there are some quirks and things about it that just make me scratch my head. The latest thing: printers.
Side note: I hate printers.
I recently moved us from a single 2008 R2 RDS server to a load balanced 2 machine Server 2016 RDS farm. Each printer has its own Security Group and people are added to the groups as they need access, and then the printers are deployed from Print Management via Group Policy from a Server 2012 R2 print server with all drivers coming from a central repository. Permissions to the printers are set from the print server. Printers are a combo of Ricoh multi function, HP LaserJet desktop, and Zebra thermal label printers all running a consistent array of drivers. Printer redirection is disabled.
When employees' log in to the RDS farm, their printers are all installed right away and they can print from Word, Excel, BarTender, etc. without any issues. The printers all show up properly within Devices and Printers as well as the new Windows 10/2016 Printers menu. Their Default Printer is set properly. Still, sometimes when they log in to Sage 100 they will either have no printers, all printers, or a random assortment of the printers they should have. Log out of Sage 100 and back in, and sometimes you get the same results, sometimes you don't.
WHY!? I do not know. I am determined to figure it out, but the fact that every other application works fine other than Sage 100 makes me angry.
