serialized items are showing as available but they have been invoiced

We are showing a serialized item on hand and available, but it was sold in November 2021.

History shows the item was received and sold, with no further movement on this serial number

It's still showing on the Inventory Valuation Report - item in question has been circled in red:

Also including Lot/Serial Order Detail

Can anyone tell me how to correct this?  Any help is appreciated.

Parents Reply
  • in reply to jms329

    Use Excel to query the table I mentioned.  If you don't know how... you'll going to want to get Sage support or your Sage Partner involved.  Things only get more complicated after diagnosing the problem.

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