I am getting the following error message from Paperless when I try to resend an invoice using that module:
(I've changed the names of the email addresses for privacy purposes)
Error on 'SendMail'.
ChilkatLog:
SendEmail:
DllDate: Jan 19 2012
UnlockPrefix: SBestSoftMAILQ
Username: PH3:sage
Architecture: Little Endian; 32-bit
Language: ActiveX
recipients:
totalCount: 1
--recipients
renderToMime:
createEmailForSending:
xSigningAlg: sha1
Auto-generating Message-ID
--createEmailForSending
renderToMime: Elapsed time: 15 millisec
--renderToMime
SmtpConnect:
SmtpHost: mail.smtp2go.com
SmtpPort: 2525
SmtpUsername:
SmtpSsl: 0
StartTLS: 0
SmtpAuthMethod: NONE
Need new SMTP connection
No SMTP login provided.
No SMTP password provided.
Skipping SMTP authentication because no login/password provided.
checkForExistingConnection: Elapsed time: 0 millisec
SMTP_Connect:
Connecting to SMTP server mail.smtp2go.com:2525
smtp_host: mail.smtp2go.com
smtp_port: 2525
smtp_user: NULL
auth-method: NONE
ConnectTimeoutMs_1: 30000
calling ConnectSocket2
IPV6 enabled connect with NO heartbeat.
connectingTo: mail.smtp2go.com
dnsCacheLookup: mail.smtp2go.com
dnsCacheHit: 45.79.170.99
GetHostByNameHB_ipv4: Elapsed time: 0 millisec
maxTimeMs_connect: 30000
myIP_1: 192.168.1.12
myPort_1: 62398
connect successful (1)
socketConnect: Elapsed time: 0 millisec
InitialResponse: 220 mail.smtp2go.com ESMTP Exim 4.96-S2G Fri, 31 Mar 2023 14:53:18 +0000
initialResponse: Elapsed time: 797 millisec
sendingHello: EHLO PH3
sendEhlo: Elapsed time: 0 millisec
helloResponse: 250-mail.smtp2go.com Hello PH3 [24.187.132.236]
250-SIZE 52428800
250-8BITMIME
250-DSN
250-PIPELINING
250-PIPECONNECT
250-AUTH CRAM-MD5 PLAIN LOGIN
250-CHUNKING
250-STARTTLS
250-PRDR
250 HELP
helloResponse: Elapsed time: 16 millisec
smtpAuthMethod: NONE
login_method: NONE or already authenticated
CONNECTED to ESMTP server mail.smtp2go.com:2525
authentication: Elapsed time: 0 millisec
ConnectionType: Unencrypted TCP/IP
--SMTP_Connect
checkOrMakeSmtpConnection: Elapsed time: 813 millisec
--SmtpConnect
SmtpConn_sendMime_FROM: [email protected]
recipients:
recipient: [email protected]
--recipients
smtpRecipients: Elapsed time: 484 millisec
email_size: 247630
smtpSendData: Elapsed time: 141 millisec
Sent DATA terminator
550 verify the sender domain or email to be allowed to send.
smtpConversation: Elapsed time: 672 millisec
Failed.
--SendEmail
--ChilkatLog
We are using the same SMTP that is normally used for sending invoices using 'Invoice Data Entry', so we don't understand why this is failing.
Additionally, I thought it was just my computer, but I just tested it on another and the same issue occurred.
How do we go about correcting this? Any information is appreciated.
