RMA Options are setup to calculate restocking fees. If my Cust action = Credit, then the restocking fee is correctly calculated and added to the Sales Credit Memo, however if Cust action = Replacement, then the restocking fee will not auto recalculate. I can manually enter it on the RMA and it will copy to my Sales Credit Memo, but I want it to auto-calculate.
Scenario: Customer wants a different item, they changed their mind. I am going to do a replacement SO to charge them for new item and then do a CM for the returned item with restocking fee.
Thank you!!
Sage 100 V2014.