Hi Kevin

If you cannot globally apply a discount automatically to the customer based on the profile....why would they have a field for it.  

The Sage feature for customer discounts uses GL Accounts set at the AR Division level, not the customer level. 

(My "No" above is stating that you don't have control over the GL Accounts, not that discounts rates can't be controlled at the customer level... they can).

Thank you for the clarity.  I hadn't realized this string is like 7 years old O:-)
So, I would like to ask, why is there a field in the customer maint. for discounting when it appears to be a simple placeholder and does not feed to AR or SO invoicing.  It seems to me that if a profile is pegged with discounting it should automatically populate on the Sales Order Entry, flowing over to the invoicing; yet it appears to be a simple data capture field.  Maybe I am doing something incorrectly.

Thank you for the clarity.  I hadn't realized this string is like 7 years old O:-)
So, I would like to ask, why is there a field in the customer maint. for discounting when it appears to be a simple placeholder and does not feed to AR or SO invoicing.  It seems to me that if a profile is pegged with discounting it should automatically populate on the Sales Order Entry, flowing over to the invoicing; yet it appears to be a simple data capture field.  Maybe I am doing something incorrectly.

https://help-sage100.na.sage.com/2023/index.htm#Subsystems/AR/ARMainFields/Customer_Maintenance_-_Fields.htm#CUST_MAINT_ADDL_DISCOUNT_RATE

Thank you Kevin....I need to further investigate this as I do believe we are integrated.  Appreciate the information.

At a quick glance, we do not have an option to integrate with AR in SO set up and vice versa....

SO can't exist without AR.  If the SO module is active in the company, it is integrated with AR.  The Help file is describing the case when SO is not owned / active in the company code.