I have tried adding an SMTP to the SAGE 100 email set up to enable the paperless office email. I am unable to get the test email to work. I believe the port is blocked ..I have validated the address, port, and cred's
This is the error message
Unable to verify SMTP connection.
ChilkatLog:
VerifySmtpConnection:
DllDate: Aug 25 2018
ChilkatVersion: 9.5.0.75
UnlockPrefix: SAGECM.CBX112019
Architecture: Little Endian; 32-bit
Language: .NET 4.6 / x86 / VS2017
VerboseLogging: 0
smtpConnectAndAuthenticate:
smtpConnect:
smtpHostname: smtp.cox.net
smtpPort: 587
connectionIsReady:
Need new SMTP connection
--connectionIsReady
smtpSocketConnect:
socketOptions:
SO_SNDBUF: 262144
SO_RCVBUF: 4194304
TCP_NODELAY: 1
SO_KEEPALIVE: 1
--socketOptions
--smtpSocketConnect
smtpGreeting:
readSmtpResponse:
SmtpCmdResp: 554 cxr-obgw-6002a.stratus.cloudmark.com cmsmtp 51.143.22.212 blocked. Refer to Error Codes section at www.cox.com/.../email-error-codes.html for more information. AUP#CXDNS
--readSmtpResponse
Failed SMTP greeting response code.
--smtpGreeting
Failed to get initial SMTP response..
Will re-try one time...
smtpSocketConnect:
socketOptions:
SO_SNDBUF: 262144
SO_RCVBUF: 4194304
TCP_NODELAY: 1
SO_KEEPALIVE: 1
--socketOptions
--smtpSocketConnect
smtpGreeting:
readSmtpResponse:
SmtpCmdResp: 554 cxr-obgw-6002a.stratus.cloudmark.com cmsmtp 51.143.22.212 blocked. Refer to Error Codes section at www.cox.com/.../email-error-codes.html for more information. AUP#CXDNS
--readSmtpResponse
Failed SMTP greeting response code.
--smtpGreeting
Failed to get initial SMTP response again.
--smtpConnect
--smtpConnectAndAuthenticate
Failed.
--VerifySmtpConnection
--ChilkatLog