Hi, how do we open the form in crystal reports? I am new to this.

If you have to ask how to open the form in Crystal Reports (especially the check form) it's time to call your reseller. Not hard but you need to know what you are doing or you will ruin your checks.  You need to have the Crystal designer installed.

I would appreciate a response related to how to access the form via Sage. I am aware of the form and program needed, but the original crystal report cannot be found on our hard drive. If you could provide feedback that is helpful, it would be appreciated. Otherwise, I will await a response from B Shockley. 

The form is on the server in the Reports folder under the company folder. You need to have Crystal Reports installed on the work station. If it is the Designer button will appear in the upper right hand corner when you open up the print panel. It is best to open through Sage and not go hunt for the form

That is my question, how do we open the form via Sage? 

BigLouie gave you your answer: 

"You need to have Crystal Reports installed on the work station. If it is, the Designer button will appear in the upper right hand corner when you open up the print panel"

You will see the Designer button when you open the Check Printing task.  Try opening Check Printing on the server, chances are that Crystal Designer is installed there and the Designer button will appear.  

I disagree about recommending use of the Designer button, without a caveat.  We routinely set up system forms (one crystal report available for all company codes), and clicking the Designer button from the printing screen breaks that (by creating a company specific report copy, using the Sage default format).

Go on the server, search the MAS90 folder for *.rpt and find the correct form... likely the one with the most recent date.  Don't edit anything in MAS90\Reports\.  Your custom version should be in MAS90\MAS_System\Reports\FormName\FormCode\... or MAS90\MAS_###\Reports\FormName\FormCode\...  Always make a backup of the original file, in case you make a mistake (which is not easily done when editing through the Sage interface / Designer button.

If this is too technical for you, it is probably best to contact your Sage Partner / reseller for them to do it (or give you proper training).

I disagree about recommending use of the Designer button, without a caveat.  We routinely set up system forms (one crystal report available for all company codes), and clicking the Designer button from the printing screen breaks that (by creating a company specific report copy, using the Sage default format).

Go on the server, search the MAS90 folder for *.rpt and find the correct form... likely the one with the most recent date.  Don't edit anything in MAS90\Reports\.  Your custom version should be in MAS90\MAS_System\Reports\FormName\FormCode\... or MAS90\MAS_###\Reports\FormName\FormCode\...  Always make a backup of the original file, in case you make a mistake (which is not easily done when editing through the Sage interface / Designer button.

If this is too technical for you, it is probably best to contact your Sage Partner / reseller for them to do it (or give you proper training).

Thanks! It isn't too technical. The issue is that the original file was not stored properly so we cannot locate it. I am contacting support to find out how to access it via sage, or simply create a new one. 

There are only a handful of paths where a functional Sage 100 form can be stored, and 100% of them are inside the server's MAS90 folder.

(One exception: you store a company's data in an alternate path, as set in Company Maintenance... in which case the company specific forms would be in that same path).