When you say you created a custom view - does that mean you created a custom Sales Order form?  Only custom forms "remember" user settings AFTER the actual print button has been selected and the form printed with those settings.  and it is by the end user logged in that it "remembers".  So the 2nd end user would need to pick the custom form, make the preferred selections and print the form themselves for it to remember for them too.  Hope that helps.

When you say you created a custom view - does that mean you created a custom Sales Order form?  Only custom forms "remember" user settings AFTER the actual print button has been selected and the form printed with those settings.  and it is by the end user logged in that it "remembers".  So the 2nd end user would need to pick the custom form, make the preferred selections and print the form themselves for it to remember for them too.  Hope that helps.

I didn't create a new form code, I worded that incorrectly. What I did was attempted to customize the panel, but was not able to check that box. That makes sense though about the custom form codes remember the settings