Azalea bar code fonts with Sage 100 Advanced ERP 2013

We recently upgraded a client from 4.4 to 2013.  My client can no longer print their Work Order Travelers unless we remove the fields that are using a bar code font.  I ran the Code128Tools setup program, but that did not resolve the issue.  The report will properly preview, but they still get an error message when they try to print from the preview.  The error message they are receiving is the dreaded "Sage has stopped working."  My client is using Remote Desktop to access a terminal server that has the workstation installed.  This is the same configuration that they had before the upgrade and they printed the travelers without issue.

I have an open case with Sage Software, but I was wondering if anyone else has run into this issue.  Any thoughts would be appreciated.

Brad Prather

"If I said you had a beautiful body would you hold it against me?" - Bellamy Brothers

  • 0

    Hi Brad,

    Below are a couple of things to try:

    Verify the Fonts installed on the Sage 100 workstation - Control Panel | Fonts

    check for Code 128....

    Install the Fonts on the Local workstaion if printing is utilizing redirected printers

    Verify

    u2lbcode.dll  & barcode.dll exist on the Sage 100 workstation and client workstation, if you are using Sage 100 Advanced CS ODBC Driver  

    copy both DLL's to the server.

    Location for DLL's

    Operating system (x64) 64 bit

    ..\windows\sysWOW64

    Operating system (x86) 32 bit

    ..\windows\system32

    Hope this helps.  John