When using Knowledge Sync to show Online Users, many instances of the Sage Mas launcher show up but those users are not logged on.

Good Morning,

I'm using KnowledgeSync Alerts and Workflows (http://www.vineyardsoft.com/) to query data in Sage and create scheduled alert emails.  I'm attempting to create an alert that displays all of the users logged on at 9:00 PM so that I can talk to those users about leaving their stations on over night.  When I am in the Master Console it shows the users in the launcher accurately, but the query shows a ton of users who are not actually logged into the launcher.  

Has anyone else had this issue?

Megan