Stuck Session - Application Configuration Utility

Sage 100 2014: We had a UPS failure and the MAS server shut down. The MAS server is back up running, but we have a stuck session displaying in the sessions tab of the Application Configuration Utility on the MAS server. There are no users connected. I have deleted the sy_workstation file, which can solve some of these types of issues, but it is not correcting it this time. Could there be a lock record in a system table (sy_users)?? Thanks for suggestions. Bret

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  • 0 in reply to BigLouie
    Kick everyone out. Shut down the sage 100 host. Go to task manager and kill any remaining pvxwin32 processes.

    If you still have the problem try renaming sy_session.m4t in addition to sy_workstation.m4t. Don't delete them, just rename. I remember in the past dealing with sy_session but couldn't confirm from the knowledgebase. So please rename so you can restore it if necessary.