Sage100 Client directory being installed to C:\Users\{user name}\OneDrive - {company name}\Documents\Sage 100 vs. C:\Users\{username}\Documents\Sage 100

Question

I'm having an issue with just 1 Sage 100c Advanced v2019.2 client install to a new laptop. 
 Workstation setup installs the "..\Sage100" directory to C:\Users\{username}\OneDrive - {company name}\Documents\Sage 100 and not to the standard C:\Users\{username}\OneDrive - {company name}\Documents\Sage 100 
 I'm logging in as Admin to install. I have uninstalled Sage 100, rebooted, logged in with full Admin rights, installed, rebooted and it keeps wanting to install to One-Drive. 
 Background: The user was working from home via Citrix during 2020 and now is back in the office and working locally. 
 Why is this happening?

Kevin M · Accepted Answer

It's not strange at all. Sage would just use whatever path Windows has as the user's Documents location. Those files are user settings, not data or program resources, and being stored in the user's Windows profile is appropriate. Having it stored in a network location allows the same settings to be used regardless of what machine is being used (new workstation, terminal server...). 
 One thought is to check the Documents folder properties (when logged in as that user).

Kevin M · Answer

You can safely delete that Documents\Sage 100\ folder at any time and all you'll lose are settings like user preferences within the Sage launcher.

Kevin M · Answer

The default install path for the workstation software is not within the User folders at all. It should be C:\Sage\Sage 100 Workstation\ 
 If you are talking about the new Standard launcher's user settings (the Sage 100 folder that contains files like favorites.json and launcher.log), when running the Sage 100 workstation program, redirection of the Documents path to a OneDrive location would be based on Windows settings, nothing in Sage 100.

Sage 100

Sage100 Client directory being installed to C:\Users\{user name}\OneDrive - {company name}\Documents\Sage 100 vs. C:\Users\{username}\Documents\Sage 100

Top Replies

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING