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Technical and Installation Crystal error when running reports

Crystal error when running reports

Posted By Bradley Podner 1 month ago

Fresh install of Sage 100. I ran the installer as domain admin as well as the WksUpdate Standard file. I have already tried reinstalling the software over 5 times and verified all necessary files were present in the C Drive file path. Is there any other trouble shooting steps I can take to try to fix this issue?

0 Kevin M 1 month ago

https://us-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=225924450087179&page=1&position=7&q=crystal
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0 Bradley Podner 1 month ago in reply to Kevin M

Is there a specific version of the Crystal reports that should be used with Sage 100 2016?
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0 Kevin M 1 month ago in reply to Bradley Podner

The required CR runtime versions are installed with the workstation installer. If you install the workstation for a newer version (or 3rd party software updates the CR runtime on that machine), the KB refers to a config file fix for that scenario.

Crystal Reports designer is separate.
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