Hi there,

Please see my reply in the previous post. Thank you.

Katrina

What previous post? No link provided. I just hit the "back" button to clear the 403, and I'm in.

Steve

MAS200 V4.4.8

There is no back button - it opens in a new window.  What browser are you using?

Hi there,

Regarding what Steve is talking about, that is a different issue, Please see below my reply in the previous post you asked this question in:

We're so sorry for the inconvenience. There have been issues with the partner portal and our team is working hard to resolve the issue. In the mean time, if you could call our support centre at 1-800-865-3611 and press option 4, a Customer Support Specialist will be able to help you. You will need your User ID for the portal and your account number as well. Sorry again and we hope we can fix the issue as soon as possible.

Katrina

Hi there,

Regarding what Steve is talking about, that is a different issue, Please see below my reply in the previous post you asked this question in:

We're so sorry for the inconvenience. There have been issues with the partner portal and our team is working hard to resolve the issue. In the mean time, if you could call our support centre at 1-800-865-3611 and press option 4, a Customer Support Specialist will be able to help you. You will need your User ID for the portal and your account number as well. Sorry again and we hope we can fix the issue as soon as possible.

Katrina

Has this issue been resolved ?

I had to call portal support to resolve.

Hi there,

Unfortunately this is an ongoing issue and has not been resolved yet. Again, we're so sorry for the inconvenience. If you require assistance, please let me know and I can direct you to the right person.

Thanks,

Katrina

Hi all,

The issue has been resolved for this 403 error in the Partner Portal. If are still having issues, please log off, clear your cache then restart your browser.

Thanks,

Katrina