Last week, all users hung up in MAS200 (Version 4.5.0.5) at the same time.  IT rebooted the server, but the service did not start automatically as it was set to do.  When he tried to restart the service, the following error appeared:  Windows could not start the service.  Error 193: 0xC1.  If we tried running MAS200 as an application, the server showed Running in Application Server Configuration, but we received an "Unable to Connect to Server" message when trying to launch MAS200.  We have been working with Sage, but still do not have a resolution.  Here is what we have tried:

1.  Restored the _appserv directory from backup

2.  Uninstalled and reinstalled the service.

3.  Set up a new port & service for that port.

4.  Renamed SY_Sessions & SY_locate in the _appserv directory.

5.  Changed the user account in the Logon section of the Service to a different Admin. account.

6.  Disabled the Windows Firewall

7.  Reinstalled System Setup & Library Master (renamed the _appserv folder first) and the product update.

At this point (after reinstall of SS & LM) we can run MAS200 as an application.  However, they want to run this as a service and we still receive the same error 193 when trying to start the service.  I would appreciate any suggestions.  Thanks.