We're having an issue where the workstation hangs when we use the quick print on PO. Here's a screenshot of what it looks like.
I've tried different workstations, users, rebooting sever & workstations. What else can we do?
Why does the Printer indicator say "Adobe PDF" it should say Sage PDF Converter or a normal printer.
BigLouie - We normally use Adobe PDF, it has been more reliable for us than the Sage PDF converter.
Let me ask you this. Does it hang if you print to a regular printer or if you use the SagePDF Converter.
Big Louie - I was wrong. The SagePDF Converter does not show up as on option in the printer list under PO quick print.
Big Louie - I was wrong. The SagePDF Converter does not show up as on option in the printer list under PO quick print.
It is probably trying to find the SagePDF converter and it's not there so it gets hung up.
FWIW
I have Adobe installed and can quick print to it fine, I also have Sage PDF Converter installed and showing in my device manager yet it does not show as an option in the printer list as Matt noted.
doesn't help his problem but just wanted to add that it should work fine with Adobe as a printer.
The "Sage PDF Converter" is filtered out as a printer selection in framework modules in Sage 100 printer dialogs. If P/L is setup, a Paperless Office printer will display in the printer selection dialog for reports and a separate Paperless Office Output dialog on Forms. If the form "previews" or prints using output other than Adobe PDF, reinstall the Adobe printer driver.
Thanks
John Nichols
Sage
*Community Hub is the new name for Sage City