Custom Report - set default printer

I have a custom crystal report to print labels out of MAS. I want to set a different printer as default just for this report. I believe that any custom report should save the printing information from the last time it was printed. But in this case it is always being set to the system default printer. Is there any other method in MAS to control the printer setting for custom reports?

Thanks,

Nishanth

  • 0
    Create a new form code. STANDARD will default to the default printer. Other form codes should default to the last printer.
  • 0
    Have you tried opening the report with CR, setting the correct printer, and saving? Each .rpt file does have a printer association, but I'm not sure how the runtime version of CR handles things while printing.
    (Custom reports don't have form codes...).
  • 0 in reply to BadgerJerry
    This a custom report and not one of those standard reports of sage. Custom Reports doesn't have the feature to save multiple report settings.

    Thanks,
    Nishanth
  • 0 in reply to Kevin M
    Yes Kevin, I have the Crystal Report pointing to the correct printer in it's setup. But the runtime version doesn't seem to pick it up. This is a network printer by the way, will this have any implications on Sage's ability to save the printing information in the runtime version?

    Nishanth
  • 0 in reply to Nishanth
    Is there a reason you aren't using the label printing functionality in Sage 100? If I'm not mistaken those functions are considered to be forms so will save the printer settings where a custom report will not.

    If you are printing to true label printers (Dymo, Zebra, etc.), you have to cheat a little because the paging of the default label templates don't work well. What I do is to create the label from scratch in Crystal, but lie to it and say it is a standard report (not a label). You must use the label printing work tables. Adjust the paper size and format the label to the way you want it.

    Then you go into label printing a let the system set up a default label. Then you copy your independently created form over the top of the form you just created.
  • 0 in reply to TomTarget
    That does makes sense, But I don't think they would like to change the business process now to use the labels inside of sage and I am pretty sure they had a very good reason not to use that feature.

    Keeping that aside, we do a lot of these custom reports and if one of these reports had to go to a different printer. Can I do that?

    Nishanth
  • 0 in reply to Nishanth
    To my knowledge custom reports don't save settings like others do, but I could be wrong.

    I noticed that a custom reports designed with the business insights reporter start up differently and appear to have the ability to save different settings, however when I tried to do it the setting doesn't seem to get saved?
  • 0 in reply to TomTarget
    Well, Looks like we won't be save setting on custom reports then. I guess they could do with selecting printer for just one report since they don't prefer to use the inbuilt labels function.

    Anyway, Thanks for sharing your insights with us Thomas.

    Nishanth