Error on payroll 2018 tax updates

Question

Have a client on payroll 2018. He attempted to do a tax update when prompted, and got an error (which he forgot to write down). He can't restart the update - says it's in progress. He WAS able to run payroll successfully, though (whew). 
 What file needs clearing/deleting in order to let him retry the tax table updates?

SamW · Accepted Answer

Just had this same error. 
 Change SyncStatus field to '1' in PR_SPASyncControl.m4t file using Data File Display and Maintenance 
 
 Have everyone else exit Sage100 
 Open Library Master , Utilities , Data File Display and Maintenance . Select 'OK' to warning message 
 Select folder icon to the right of the File Name field and select ...\MAS90\MAS_System\ PR_SPASyncControl.m4t 
 Select Open 
 Select Edit 
 Select '2 - SyncStatus (numeric) ' from the Field Number dropbox field 
 Enter: ' 1 ', in Change field 
 Select OK 
 Exit Data File Display and Maintenance 
 Open Payroll , Utilities , Payroll Tax Update 
 Select Proceed 
 Click OK

Sage 100

Error on payroll 2018 tax updates

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