Unable to renumber employee when using time track module in 2018

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Client is getting the message "You cannot renumber an employee record if the employee has existing TimeTrack entry records."

While I understand why the message appears there is a bit of a practical problem here.

If the payroll period ends on Friday and the payroll department is processing payroll on Monday and transfer to the payroll module for the prior week,  odds are there will already be a time punch for Monday morning thus practically speaking there is no way you could ever renumber an employee if you are using the Time Track functionality.

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  • 0 in reply to Diane C.

    Diane,

    I am running into this issue as well and seems like that the only way to renumber employee is purging all Time Track Activity which is obviously not a solution. Can you please let us know when you expect this to be fixed b/c it seems if anyone is using Time Track they cannot renumber employees without some extra steps of deleting and reimporting Time Track data.

    Thanks

  • 0 in reply to ZoomZoom

    We totally understand and apologize for the inconvenience. We are targeting Payroll 2.19.1 which will be available later in January.

  • 0 in reply to Diane C.

    Diane - does this also fix the ability to change the status of an employee?  Have a client integrating with Job Cost only (has ADP do their payroll) and they need to change the status of an employee, but have non-job entries in TimeTrack that apparently will never go away.  (Actually, best option here would be to have a way to purge these to history.)

  • 0 in reply to bethbowers
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    I believe they added something to fix that in one of the updates.

    Ran into that problem early on.   Before the fix was out,  I ended up going out and reinitializing the offending file (which of course only works if everything must be purged).

    Edit:  Suddenly realize you are talking about the Status field.  I'm still thinking of renumbering.   I'm not sure if the other patch resolved that or not.

  • 0 in reply to TomTarget
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    The renumber issue was corrected in PR 2.19.1.  I didn't really find anything on the changing the status specifically but seem to remember something like that fixed in PR 2.18.1 possibly.  I would suggest testing your scenario on PR 2.19.2 or PR 2.19.3 when released in the next week or so.