This was reported this morning and kb 100181 was written by the analyst that assisted.  Our engineering team is reviewing the situation at this time.  

Hi,

The issue affects Direct Deposit stubs - not P/R Checks. 

There is no data corruption or missing data.

The issue was caused by the inclusion of Employer Contributions in the DD stub printing PR2.19.3

To work around the issue there are 2 options:

Option 1

Print Stubs using the "Standard" form code. If the standard form code has been modified see Option 2

Option 2

Click the Designer Button on the Direct Deposit Stub Printing Dialog

Click The Field Explorer button from the Crystal Designer Tool Bar

Expand the Formula Fields node

Scroll down to LineAmount

Remove the existing formula and replace it with the formula below - Click Save and Close

Select case {PR_CheckPrintingWrk.LineType}
    case "1" ' Earnings code amount
        formula = {PR_CheckPrintingWrk.EarningsPayAmt}
    case "2" ' Tax amount
        formula = {PR_CheckPrintingWrk.TaxAmt}
    case "3" ' Deduction amount
        formula = {PR_CheckPrintingWrk.DeductionPayAmt}
    case "4" ' Employer Contribution amount
        formula = {PR_CheckPrintingWrk.EmployerContributionPayAmt}
    case "5" ' Direct deposit amount
        formula = {PR_CheckPrintingWrk.DistributionAmt}
End select

Stay in Formula Fields

Scroll down to LineAmountYTD

Remove the existing formula and replace it with the formula below - Click Save and Close

' Year to date amounts
Select case {PR_CheckPrintingWrk.LineType}
    case "1" ' Earnings amount
        if {PR_CheckPrintingWrk.PrintEarningsPayAmtYTD} = "Y" then
            formula = {PR_CheckPrintingWrk.EarningsPayAmtYTD}
        end if
    case "2" ' Tax amount
        formula = {PR_CheckPrintingWrk.TaxAmtYTD}
    case "3" ' Deduction amount
        if {PR_CheckPrintingWrk.PrintDeductionPayAmtYTD} = "Y" then
            formula = {PR_CheckPrintingWrk.DeductionPayAmtYTD}
        end if
    case "4" ' Employer Contribution amount
        if {PR_CheckPrintingWrk.PrintEmployerContribPayAmtYTD} = "Y" then
            formula = {PR_CheckPrintingWrk.EmployerContributionPayAmtYTD}
        end if
    case "5" ' Direct deposit amount
        formula = {PR_CheckPrintingWrk.DistributionAmtYTD}
End select

Stay in Formula Fields

Scroll down to LineDetailDesc

Remove the existing formula and replace it with the formula below - Click Save and Close


select case {PR_CheckPrintingWrk.LineType}
    case "1" ' Earnings code description
        formula = {PR_CheckPrintingWrk.EarningsDesc}
    case "2" ' Tax description
        formula = {PR_CheckPrintingWrk.LineTaxDesc}
    case "3" ' Deduction code description
        formula = {PR_CheckPrintingWrk.DeductionDesc}
    case "4" ' Employer Contribution description
        formula = {PR_CheckPrintingWrk.EmployerContributionDesc}
    case "5" ' Direct Deposit Bank description
        formula = {PR_CheckPrintingWrk.DirectDepositBankDesc}
end select

File Save

Exit the Crystal Designer.

Direct Deposit check amounts and direct deposit YTD will now print on the forms.

Thanks

John Nichols

Sage

I hope they don't change it again.  I have already updated multiple clients forms.