Box 14 is not populated in payroll 2.20

When doing W2s in version 2019 - PR 2.20 we no longer have the option to add it when you select the W2 Form.  Sage chat said to manually add them and when i said how do it get them to auto populate they said call support and disconnected.

In 2018 you have the option to select misc earning and deduction codes before doing the W2s.

I looked at the earnings and deduction codes and made sure they had the correct codes but it didn't populate the data in the Grid.

  • I had the same problem, and keyed the deductions in manually.  However, when setting up payroll for the new year, I noticed that in Deduction Code Maintenance, the following field can be used to select box 14: "Apply to W-2 Box".  Maybe selecting Box 14 in this field will automatically pull over your data.

  • in reply to Rebecca E

    It had the apply set to box 12 but changing it to 14 didn't help.  I'm hopping that it will be correct for next year.