I have been trying to install the newest payroll update 2.20.3. This is the first time I have ever done a payroll update on this system. I can get through all the steps but then when I get to the end I get a message that says "There are users currently in Sage 100. Please have all users exit Sage 100 before continuing. Click OK when ready to continue or Cancel to end the installation." I checked the master console and there are no other users. There is a knowledgebase article that says with Sage 100 Advanced you will need to stop the service or application. I went into Task Manager Processes to end that task. Not sure if that was correct? We also have Paya and DSD Union enhancement. Not sure if those could be running in the background somewhere that could be causing this. 

Thanks!