x Want to participate? Join the group to interact

Sage 100

Welcome to the Sage 100 Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.

Payroll, Time Tracking, and Job Cost "No companies found to migrate. Choose another directory" issue when trying to upgrade from 2020 to 2021

"No companies found to migrate. Choose another directory" issue when trying to upgrade from 2020 to 2021

Posted By bethbowers over 2 years ago

Attempting to upgrade vanilla 3 user Std install from 2020 to 2021. Getting below error during migration.

Copied their entire old Sage/MAS90 folder to the new server and browsed to that and got same error.

Verified that the 2021 is, indeed, 2021 (says so in the splash screen). The 2020 is obviously not 2021, since they've been running it for 6+ months.

Anyone?

Top Replies

bethbowers over 2 years ago in reply to Kevin M +1

So the issue appears to be that the old folder was missing the Uninstall Information folder. I recreated that and it's working now.

Parents

FormerMember over 2 years ago

You can't just copy a 100 install to another location. There are registry settings and defined paths.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
Kevin M over 2 years ago in reply to FormerMember

For Standard and Advanced, to use as a source for upgrade / migration, a folder copy is my preferred strategy (vs. migrating from the Live path).

You're right that running a folder copy Live is not recommended, but for what Beth is trying it is perfectly effective (normally).
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel

Reply

Kevin M over 2 years ago in reply to FormerMember

For Standard and Advanced, to use as a source for upgrade / migration, a folder copy is my preferred strategy (vs. migrating from the Live path).

You're right that running a folder copy Live is not recommended, but for what Beth is trying it is perfectly effective (normally).
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel

Children

bethbowers over 2 years ago in reply to Kevin M

So the issue appears to be that the old folder was missing the Uninstall Information folder. I recreated that and it's working now.
Cancel
Vote Up +1 Vote Down

Sign in to reply

Cancel