Cannot Download Sage 100 Payroll 2.21.2

Hello,

I am trying to download Sage 100 Payroll 2.21.2.  However, I am greeted with an error message stating that I am not authorized to view this document.  Currently, I have an active Business Care plan.  Any ideas?

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  • 0 in reply to FormerMember

    Not sure if it is still like this, but back when I worked at Sage Support there was a bit of a delay between the time a user registered for the Portal and when that user was able to download programs. I think it was only a couple of hours. I downloaded Payroll 2.21.2, 2021 PU 1 and 2020 PU 3 without any issues yesterday.