e-filing problem (demo mode error)

Client was running Version 2013 and everything worked fine at the end of 2014 for e-filing (payroll and accounts payable).

The 2014 upgrade was installed in February, and now e-filing says it's in demo mode.

The client is on an active service plan.

Any help is appreciated.

Do I need to reinstall the 2014 IRD?  Will this affect anything they've done since 12/31/2014?

Thanks

Parents Reply
  • 0 in reply to Rsmcnamara

    Remember, the IRD is a program fix not a data file fix.  New program,  new fix install.

    Eventually, depending on the product update you have installed it may be automatically included, but I don't think pu 4 has it included.

    I assume that PU 5 for 2014 will have it included (no guarantees but it seems logical).

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