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Payroll, Time Tracking, and Job Cost e-filing problem (demo mode error)

e-filing problem (demo mode error)

Posted By BShockley over 9 years ago

Client was running Version 2013 and everything worked fine at the end of 2014 for e-filing (payroll and accounts payable).

The 2014 upgrade was installed in February, and now e-filing says it's in demo mode.

The client is on an active service plan.

Any help is appreciated.

Do I need to reinstall the 2014 IRD? Will this affect anything they've done since 12/31/2014?

Thanks

Parents

0 barbgold over 9 years ago

Is your client on Standard or Advanced? If Advanced, try logging in to Sage 100 in "MAS 90 mode". I've run into this issue with a client; not clear on the source, but permissions of one sort or another may be behind it. I have an unresolved case open with Sage, but the above workaround is working for them.
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0 barbgold over 9 years ago

Is your client on Standard or Advanced? If Advanced, try logging in to Sage 100 in "MAS 90 mode". I've run into this issue with a client; not clear on the source, but permissions of one sort or another may be behind it. I have an unresolved case open with Sage, but the above workaround is working for them.
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0 BShockley over 9 years ago in reply to barbgold

Standard
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0 BShockley over 9 years ago in reply to BShockley

Update from client.

The client tried it again before processing payroll and it still showed in demo mode in test and live company. So the client closed the period in live company, went back to test company just to make sure everything was good there. Opened efiling and it went through with no messages about anything and not in demo mode anymore.

It seems like after closing the period it fixed itself.
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