Looking for recommendations on Field Service Software

Posted By bee-jay over 7 years ago

We are a service company looking for another solution for our service dept.

Currently Using Sage100.

Needs would be detailed equipment records and tracking, Rental management, Contract management and maintenance services, scheduling etc. Technician hours profitability etc. everything that goes along with field service. Also a mobile paperless solution would be important.

Integration to Sage is important of course, since changing the back end would be an enormous undertaking.

We have been exploring some options, but I wanted to throw it out to the community and developers for suggestions since a lot of you are closer to this or may have similar customers.

thanks for any input

0 BigLouie over 7 years ago

I don't think there is one add on that will do all that. I suspect you might need at least two. ARM from BCSProsoft would handle the Rental Management. JobOps for the field service work. Maybe Service Center from DSD. Your issue would be if you have more than one add-on some times they can conflict with each other if they modify the same files.
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0 StefanouM over 7 years ago

I would suggest looking into the JobOps Field Service & Dispatch Module.
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0 ChrisFix over 7 years ago

Our Automated Service product all of these features, the caveat being the rental needs, the rental portion of our software is limited renting equipment from your equipment fleet and is designed for monthly rentals. While I have had people use it for 3, 5 and 7 day rentals, it may or may not be flexible enough if most of your rentals are short term. I would be happy to set up discussion with you to see if we could help you.
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Sage 100

Looking for recommendations on Field Service Software

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