VI Error "Order Total"

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We have a vi job to import data into sales orders, imported data is just on the lines.  On this particular SO, #0302719, it does not receive the imported data, reason starts off as "The order total is less t....".  Not sure what that means and how we can correct it?  On the totals tab we have a "deposit amount" and it is equal to the "order total".  A credit card on file was used and entered on the payment tab as well.  Any ideas?VI_JobLogReport 339.pdf

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  • 0 in reply to David Speck

    I went ask the user who entered the order, they said when a customer comes in they sell them a product and take a credit card payment and charge the card (manually calculated).  After the sale they go back to Sage and enter an order, sometimes the "deposit amount" doesn't match the "order total", they have some kind of method to bypass this and I think that is causing the error.