Microsoft O365 email and OAuth setup in Paperless Office

SOLVED

Sage recently announced that Paperless Email will stop working for Office 365 users on October 1, 2022 (due to a notice from Microsoft about disabling Basic authentication for their email services).  It certainly is welcome to get such a proactive notification, but I'm having a hard time finding details on how to set this up.

(We don't do email support, so the steps to configure this are beyond our visibility... mainly: what to tell customers / their IT about what's required from an email administration perspective).

KB 115141 has some general instructions, with detailed settings for Gmail, but nothing for Microsoft / O365. 

  • Can this article be updated to include an example of Microsoft specific settings? 
  • Does anyone have experiences to share on OAuth setup with O365 email?
Parents
  • 0

    Followed Solution ID 116301.  Pretty straight forward with regards to setting up the app in Office 365. 

    However, when I try to test an email from within MAS100 I receive:

    "The Authentication process failed. {"error":"invalid_request","error_description":"AADSTS1002016: You are using TLS version 1.0, 1.1 and/or 3DES cipher which are deprecated to improve the security posture of Azure AD. Your TenantID is: 2d86a286-d6ef-4e47-8606-6dcaa40cb9d9. Please refer to go.microsoft.com/.../ and conduct needed actions to remediate the issue. For further questions, please contact your administrator.\r\nTrace ID: d598a803-9a99-4c29-8e74-93c378e67800\r\nCorrelation ID: 0fba3fcd-0ac0-42ad-a6e4-2038b62468cf\r\nTimestamp: 2022-08-08 18:58:33Z","error_codes":[1002016],"timestamp":"2022-08-08 18:58:33Z","trace_id":"d598a803-9a99-4c29-8e74-93c378e67800","correlation_id":"0fba3fcd-0ac0-42ad-a6e4-2038b62468cf"}"

    Currently on Sage 7.00.4 (v2021.4) and client is a Windows 10 workstation which is fully patched.  

    When I go to "">https://outlook.office.com" (mentioned in 116301 in order to test setting), and review the TLS it appears that I am utilizing TLS 1.2

    Finally if I review the app log in Azure, it appears that I am connecting successfully:

    Have this issue with three separate customers......needless to say very frustrating.

Reply
  • 0

    Followed Solution ID 116301.  Pretty straight forward with regards to setting up the app in Office 365. 

    However, when I try to test an email from within MAS100 I receive:

    "The Authentication process failed. {"error":"invalid_request","error_description":"AADSTS1002016: You are using TLS version 1.0, 1.1 and/or 3DES cipher which are deprecated to improve the security posture of Azure AD. Your TenantID is: 2d86a286-d6ef-4e47-8606-6dcaa40cb9d9. Please refer to go.microsoft.com/.../ and conduct needed actions to remediate the issue. For further questions, please contact your administrator.\r\nTrace ID: d598a803-9a99-4c29-8e74-93c378e67800\r\nCorrelation ID: 0fba3fcd-0ac0-42ad-a6e4-2038b62468cf\r\nTimestamp: 2022-08-08 18:58:33Z","error_codes":[1002016],"timestamp":"2022-08-08 18:58:33Z","trace_id":"d598a803-9a99-4c29-8e74-93c378e67800","correlation_id":"0fba3fcd-0ac0-42ad-a6e4-2038b62468cf"}"

    Currently on Sage 7.00.4 (v2021.4) and client is a Windows 10 workstation which is fully patched.  

    When I go to "">https://outlook.office.com" (mentioned in 116301 in order to test setting), and review the TLS it appears that I am utilizing TLS 1.2

    Finally if I review the app log in Azure, it appears that I am connecting successfully:

    Have this issue with three separate customers......needless to say very frustrating.

Children