Hi Dawn Bootes

We do have training available direct on Sage University, can you confirm that you are using the Sage Accounting Cloud?

Hi Dawn Bootes,

Since it looks like you are using Sage 100cloud and are a match for the account ending 400xxxxx224, I am going to move this post to that Support Group so that other users of this software will see it and can offer you their thoughts and insight. Sage University, would still be a good resource for any training needs you may have. I've also asked the team to follow up with you.

Thanks,

Erzsi

Can you explain the issue in more detail?

You should have gotten training when your software was implemented.

You might want to contact your Sage Partner / reseller for such things.  (Ask Sage if you don't know who your partner / reseller is).

You might want to check the Help in the program (or there is online help - depending on version).  for example: how to reverse a Wire transfer: https://help-sage100.na.sage.com/2022/Subsystems/AP/APMainProced/REVERSE_A_WIRE_TRANSFER.htm.  Sage University has training courses in a variety of modules (less specific to 1 task).  Or the Sage Knowledgebase https://support.na.sage.com/ with articles like: Error: "this wire transfer is no longer in history". if Sage 100 was just installed, your Sage partner that did the install may be able to assist with additional training needed.  If it is an existing installation but new to you, it still may be possible to get more personal training from Sage Partner or Sage Expert Services consulting team.