Anyone else unable to search the KnowledgeBase?
Here's a screenshot:
I was having this problem on Google Chrome ( including when using incognito mode ). The issue started 5/22/23 and seems to have just cleared 5/23/23.
I tend always to use Chrome incognito mode because historically…
Hi rclowe,
Thanks for reaching out. Cookies may be the cause. Are you still experiencing this issue? I wasn't able to replicate the error and was logged in as well.
Used the MS Edge browser:
But had the…
Hi rclowe,
Thanks for letting us know about this error. We made an adjustment to the servers that has corrected this issue.
Cheers,
Steve.
It works today with Chrome and someone else said Bing worked. It is not working for me today with MS Edge.
Thanks @stefanoum, not sure why my .png screenshot isn't showing up, but I normally use Chrome. I am able to get in using Firefox, though. Crazy, eh?
Might be time, once again, to clear out a cache.
Let's see if I can add a .jpg pic..
I was having this problem on Google Chrome ( including when using incognito mode ). The issue started 5/22/23 and seems to have just cleared 5/23/23.
I tend always to use Chrome incognito mode because historically, the Sage KB has many problems with what I presume are cookies.
Hi rclowe,
Thanks for reaching out. Cookies may be the cause. Are you still experiencing this issue? I wasn't able to replicate the error and was logged in as well.
Used the MS Edge browser:
But had the same result with Chrome:
If this issue is ongoing, please reach out to the team at [email protected]. I did review your login CUxxxxNL and it looks good, set up with access to these Sage KB resources for Sage 100.
Warm Regards,
Erzsi
Thanks Erzsi_I, it looks like, as happened to Wayne, the problem is no longer occuring. It reoccured yesterday, so I just used Firefox. Now I'm back to using Chrome. Interesting.
Not an Edge fan, although I have to use it for our company Gmail suite.
Hi rclowe,
Thanks for letting us know about this error. We made an adjustment to the servers that has corrected this issue.
Cheers,
Steve.
*Community Hub is the new name for Sage City