Accounts Payable Check and update

I'm hoping someone can help me out with an issue we have been having with Sage 100.  We have multiple companies but we are only have this issue with one of our companies.  When we go to make an Accounts Payable check under Manual check and Payment entry and print the check it seems it is not printing everything on the check that should be printing.  For example, it is missing the invoice date, check comment , and check# on the check stub portion of the check.  Then even if we decide to print check as is and if we wanted to update this check, when we get to update the "Manual Check and Payment Register" it looks like Sage is voiding the check.  The check will have "void check" and the register is at a zero.  This is something I have never dealt with.  I've already tried looking at all my settings in ever module to see if anything was changed and cannot seem to find anything unusual.  Has anyone dealt with this issue that can shed some light.  I appreciate any help!