Sage 100

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Automated Emails sent out from SAGE 100

Posted By Justin Wipeco 12 days ago

Hoping for any assistance in this issue.

For some reason, Past Due invoice after 60 days, are getting automatically emailed out to customers on random days. I do not know where/how it is doing this. There is nothing in Task Scheduler or in our Sage Alerts and Workflow (KnowledgeSync) setup to do this. No one is manually sending these out, just for some reason they all get emailed out.

Am I missing another place where this could be setup?

Please advise.

Thanks,

Justin

0 rclowe 12 days ago

I recently found a client of ours who was still using the old Business Alerts program. It seems unlikely that is used in your system, if you have KnowledgeSync, but it's just a thought. Are you looking in Sage 100's Task Scheduler or in Windows Task Scheduler? Might there be something set up on a server or PC somewhere?

Other than that, perhaps have IT change the password for the email address that is sending them. Interesting issue, not sure I've heard of anything like that before.
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Automated Emails sent out from SAGE 100

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